Fuzhou Qingjia Metal Products Co., Ltd. in order to better serve the needs of users, do a good job in guiding the use and after-sales service, the company in line with the spirit of "all the pursuit of high quality, high quality, customer satisfaction for the purpose". With the principle of "customer first, serve customers with all one's heart", make the following commitments to users:
I. Product Quality Commitment:
1). The manufacturing and testing of the products conform to the national standards.
2). The products are inspected by professional inspectors to ensure that the indicators of the products meet the requirements of the factory.
3). The company will provide perfect after-sales service guarantee if there are quality problems in the quality guarantee period of the products provided by the company.
2. Delivery commitment: The company ensures that the products provided will be delivered to the designated place according to the time required by the demander. If you have special requirements and need to be completed ahead of time, the company can consult with you to ensure that your needs are met in time.
3. If any unsatisfactory problems (including appearance damage) are found after the goods are unpacked, the company will solve them in an acceptable way and repair and replace them in a timely manner.
4. Establish a reasonable sales service management system and system:
1), pre sale service. Set up a special sales service organization, if necessary, the company will arrange relevant professionals to guide the purchase of products.
2), the sale of services. In order to prevent unnecessary losses caused by improper use by users, the company will send relevant technical personnel to provide technical guidance to users in the process of product use, if necessary. Ensure the correct use of products, so that users can rest assured.
3), after-sales service. Our company responds to the maintenance service within 2 hours, in order to do better after-sales service of products and receive timely feedback from users.
